Terms & Conditions

Orders

Orders are pre-orders and are subject to availability and confirmation. We will contact you if an item is unavailable or an order cannot be accepted.

Prices and payment

Prices are shown in Swiss francs (CHF). Unless stated otherwise, prices include applicable VAT. Payment methods are shown at checkout. We may require prepayment before preparing an order.

Pickup and delivery

Delivery is available for the Geneva postcodes listed at checkout. Delivery fees are calculated from the delivery postcode and shown before you place the order. Delivery and preparation times are estimates. Someone must be available to receive the order at the delivery address.

Cancellations and changes

Please contact us as soon as possible if you need to change or cancel an order. Once preparation has started, cancellation may no longer be possible.

Allergies and food information

Please tell us about allergies or dietary requirements before ordering. Our dishes are prepared in a kitchen that handles multiple ingredients, so cross-contamination cannot be excluded. Full allergen information is available on request.

Liability

We are liable to the extent required by applicable law. Nothing in these terms excludes rights that cannot be excluded under Swiss law.

Governing law

These terms are governed by Swiss law. The courts of Geneva have jurisdiction, subject to mandatory consumer protections.

Last updated: 10 November 2026.